Terms of use

The short, plain-language version of how Momoir works and what we ask of you.

Your account

You need to be 18 or older to use Momoir. Keep your sign-in details safe — anything written from your account is treated as written by you. One person, one account.

Your words and photos belong to you

Everything you write, record or upload to Momoir stays yours. We only use it to provide the service to you — to store it, show it back to you, and help you turn it into a keepsake when you're ready.

How you can use Momoir

Momoir is for writing personal letters, memories and keepsakes for people you love. Please don't use it to upload anything illegal, hateful, or that belongs to someone else without their permission.

Free and paid features

Writing letters and saving memories is free. Some keepsakes (like the printed book or final PDF) may be paid. Prices are shown before you buy, and any purchase is final once the book is produced.

The boring legal bit

Momoir is provided as-is. We do our best to keep your memoir safe and the service running, but we can't promise it will be perfect or never go down. Please keep your own copy of anything truly irreplaceable.

Closing your account

You can ask us to delete your account and your memoir at any time by emailing hello@momoirapp.com. We may also close accounts that break these terms.

See also our privacy promise, or go back home.